Help/People & families

Households and family

See, reach and care for a family as one.

How to

1. Open Households and choose + Add New.
2. Name the household and add its members.
3. Choose who is head of the family. The head is the family's main contact: the household page has WhatsApp, Call and Email for them.
4. Choose a care leader, then log each visit with its date, who went and why.

Good to know

• The household page shows each member's status, when they were last at church, their groups and milestones.
• A family is due a visit after six months. Care leaders see the families they look after on Today, and can open those families' pages.
• A visit records the date, who went and the reason, never what was said.
• When you tick someone on the register, CFOLD offers to mark the rest of their family present in one tap.
• Insights → Overview has a Families card: families coming, new families who came back, and families where some have stopped coming.
• Parent, child and spouse links can also be added from a person's profile.
• Deleting a household leaves its people on file.

Also in People & families

• People and profiles
• See who joined recently
• Follow up with people you haven't seen
• See how your church is doing
• Merge duplicate people